Server

Student Employment · Kitchener, Ontario
Department Student Employment
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $15.00 per hour

Position: Server

Location: Conestoga College – Reuter Drive Campus, Cambridge (may be eligible to work at other locations as needed)

Reports to: Food Services Supervisor

Time Requirement: Up to 20 hours per week

Hourly Rate: $15.00


Company Overview

Conestoga Students Incorporated (“CSI”) was founded in 1973 and is the official student association representing more than 21,000 students at all Conestoga College campuses. All full-time fee-paying students are the owners and customers of CSI, and we are dedicated to serving the students to the best of our ability.


Conestoga Student Services Incorporated (“CSSI”), in close collaboration with CSI, provides the students of Conestoga College with a variety of services related to food, hospitality, and wellness.


For more information on what we do and the services we offer, please check out our website at: https://conestogastudents.com/


Position Overview

Servers are responsible for ensuring a positive and informed experience for guests while selling, serving, and describing food and beverages at the restaurant. In the course of this work, Servers will be required to use a cash register and other restaurant equipment. Occasionally, restocking and storing inventory will also be necessary.


In carrying out the duties of this position, a great deal of autonomy is exercised with final overview by the Food Services Supervisor. It is also important that Servers work extremely closely with the Food Services Supervisor to ensure that they are up to date on the basic overall operations of the restaurant. In all activities, it is crucial that Servers recognize that service to students and guests is a top priority.

 

Duties and Responsibilities

General

  • Maintain up-to-date knowledge of the products and pricing of the restaurant’s food, beverages, and specials
  • Take orders and serve guests in accordance with CSSI’s guidelines for excellent customer service
  • Serve alcoholic beverages responsibly to guests by first ensuring that they have proper identification and have not exceeded the in-house drink limit
  • Operate cash register to accept various types of tender from guests, provide proper change to guests, balance cash drawer and receipts, and document discrepancies
  • Count and handle cash with accuracy
  • Count till before every shift to ensure it contains the correct starting float amount
  • Track inventory and restock food items as needed to ensure demand is met and waste is minimized
  • Maintain a clean and safe work environment to ensure the health & safety of guests and coworkers at all times; clean and sanitize all work areas and frequently touched surfaces before and after every use
  • Work as a team with fellow Food Services staff


Other General Duties

  • Work in accordance with corporate by-laws, policies and procedures, particularly to the CSSI Mission Statement
  • Practise professionalism and impartiality when handling sensitive personal information
  • Maintain confidentiality for business practices
  • Strict adherence to Health & Safety laws, policies, and procedures
  • Adhere to CSSI’s work attire standards
  • Work in an organized manner where detail, accuracy, and confidentiality are critical
  • Attend meetings and committees when required
  • Work with members of the College to build strong relationships between CSSI and Conestoga College
  • Mandatory attendance at monthly staff meetings and CSSI-related training days
  • Other duties as assigned


Working Conditions

Physical Demands

This position may spend long periods of time standing and walking. Lifting of supplies and materials up to 50lbs may also be required from time to time.


Environmental Conditions

This position performs work primarily in an enclosed food preparation area and is faced with frequent interruptions and changing priorities. Work is also required with and near hazardous kitchen equipment, including (but not limited to) a cooking range and sharp objects. Some work may be required after regular hours and on weekends.


Sensory Demands

This position may require long periods of work in a warm and busy environment.


Mental Demands

This position is expected to maintain a consistent sense of urgency while completing multiple competing priorities within short timeframes, which can cause significant stress. The incumbent also deals with a wide variety of people on various issues.


Qualifications

  • Must be available to work up to 20 hours per week on days, evenings, and weekends as required
  • Must have and show proof of Smart Serve Certification
  • Must be 19 years of age or older
  • Candidates will be asked to demonstrate the following:
    • Deep understanding of best practices in cooking and food preparation
    • Understanding of CSSI’s food services
    • Comprehension of instructions and information relating to CSSI’s food services
    • Familiarity with the Accessibility for Ontarians with Disabilities Act (AODA)
    • Familiarity with the Alcohol and Gaming Commission of Ontario
    • Highly organized and skilled time management in handling multiple simultaneous priorities
  • Customer service skills
  • Cultural competence

     

    Student Eligibility

     
    All students in this position must:

    • Be in a full-time degree, diploma or certificate program at Conestoga College
    • Maintain a full-time course load. Part-time studies may be allowed for students who are registered with Accessibility Services and require a reduced load
      • For Spring term positions (May to August), students must be returning to full-time studies in the Fall term in order to be eligible.
    • Have a valid Social Insurance Number


    International students must:

    • Hold a valid Canadian study permit that allows on-campus employment
    • Adhere to all requirements stated on their study permit
    • Adhere to all Canadian student visa requirements

     

    Accessibility, Diversity & Inclusion

    Conestoga Students Inc. is committed to providing equal opportunity for employment without regard to any prohibited ground of discrimination. If you anticipate any need for accommodations for disabilities in the process of applying, interviewing, or working, please feel free to let us know as soon as possible and at any time so that we are most equipped to provide a barrier-free experience.

    Thank You

    Your application was submitted successfully.

    • Location
      Kitchener, Ontario
    • Department
      Student Employment
    • Employment Type
      Part-Time
    • Minimum Experience
      Entry-level
    • Compensation
      $15.00 per hour